InformedRx system solutions can be deployed as transaction-based processing capability (ASP), a licensed software application, or a hybrid combination of both.


 

InformedRx commercial payer clients include many of the leading organizations in the pharmaceutical supply chain, such as health plans and  managed care organizations.

 

InformedRx provides a comprehensive suite of services to support pharmacy benefit program in-sourcing needs on a per transaction basis—providing the flexibility to select services based on immediate business objectives, while accommodating future needs. Simply stated, InformedRx enables a client to be in control of its pharmacy program.


InformedRx enables payer organizations to market and brand their own pharmacy programs. Leveraging premier technology and leading pharmacy benefit services, InformedRx payer solutions are offered on an à la carte, fee-for-service basis—with full price transparency and full disclosure—to maximize your return on investment. This straightforward, full pass-through model puts financial control where it belongs, with the client, and offers the opportunity to eliminate any misaligned incentives and excessive revenue streams tied to drug spend with current vendor arrangement.

Clients can gain increased control of their pharmacy benefit dollars and maximize cost control and quality of care through a full range of pharmacy benefit management services.

Electronic Claims Adjudication: In 1991, we became one of the first companies to bring to the market a claims processing system designed for online, real-time adjudication of prescription drug claims at the point-of-sale. Today, more than one billion prescriptions are managed using this state-of-the-art claims processing system. Unique in the marketplace, InformedRx system solutions can be deployed as a transaction-based processing capability, a licensed software application, or a combination of both.

Pharmacy Network Management: We offer a wide range of retail network options, including supporting existing networks or assisting clients in developing proprietary network that meets specific geographic access requirements, desired price discounts, or other service requirements. For Medicaid populations, services can include a national Medicaid network with Medicaid maximum allowable cost (MAC) pricing. The InformedRx national retail network provides excellent access at aggressive brand and MAC discounts on a full pass-through basis. We do not retain undisclosed “spread” revenue on dispensing fees and AWP percentages. The InformedRx national network consists of more than 50,500 pharmacies in all 50 states and in Puerto Rico, Guam and the Virgin Islands.

Drug Utilization Review: InformedRx’s pre-dispensing DUR edit checks are performed on an online, real-time basis between mail and retail pharmacies. All prescriptions are checked for participant eligibility and plan design features and are then compared against previous histories of prescriptions filled by the same pharmacy, by other participating retail network pharmacies and by the mail service pharmacy.

Clinical Services and Consulting: We welcome the opportunity to contribute our consultative and technical expertise to augment, develop, deploy and support any additional clinical programs. Clients also have the option of using InformedRx’s clinical programs, which incorporate complete prescription drug information to reduce the growth rate of prescription drug costs and increase the quality of care and patient safety. InformedRx’s unique approach to managing the prescription drug benefit goes beyond price and product and focuses on utilization. InformedRx employs a comprehensive clinical management strategy that addresses potential fraud and abuse, compliance and utilization management, formulary maximization and first-line generic maximization to drive low net cost and the highest quality of care, with potential ingredient cost savings. Our clinical programs have sound, clinically supported criteria that are structured to meet the regulatory standards of NCQA, as well as those of state and federal agencies.

Formulary: We can fully support a client's existing P&T Committee, existing formularies and preferred drug lists or collaborate to create best-in-class models supported by formulary predictive modeling and rebate impact modeling and recommendations.  Pharmacist-, physician- and member-focused intervention protocols provide cost and quality controls to drive generics, preferred drug products and appropriate use. Clinically appropriate, cost-savings opportunities are identified through proactive management of drug therapeutic classes that contain brand drug products expected to be reclassified as generic or over-the-counter. The goal of InformedRx’s formulary is to provide the highest quality pharmaceutical care at the best value. As an independent (non-manufacturer owned) provider, we have no hidden agendas relative to promoting products to our clients. We can administer formularies based on specific plan designs, or we can provide clients with the tools to maintain their own custom formularies online.

Rebate Administration: All revenue received by InformedRx from pharmaceutical manufacturers, related to clients’ pharmacy programs (“rebates”), are disclosed to our clients. No games. InformedRx will not profit at the expense of its clients. In addition, we offer clients the ability to manage and track their own contractual arrangements through our performance-based contract management system.

MAC Management: InformedRx’s MAC list and pricing are designed to provide adequate reimbursement to promote generic dispensing by the pharmacy, while achieving competitive discounts and cost controls on generically available drug products. InformedRx can also develop and maintain a client-specific MAC list or we can provide pricing and utilization support to maintain a clients' own MAC list.

Enrollment and Eligibility: Our system enables clients to perform their own eligibility updates online, real-time or on behalf of their organization. We also can provide full eligibility updates, or updates on an ad hoc or emergency basis. 

Benefit Plan Design and Management: InformedRx can accommodate any plan design option required and can support a virtually unlimited number of benefit design variations. We also provide benefit design configuration support to our clients in accordance with mutually developed processes. Benefit designs can be modified online, in real time, by InformedRx or client staff.

Reporting and Information Analysis Solutions: Two main levels of reporting are available from InformedRx: our standard reporting package (which includes a large menu of unique reports), and our online analytical decision support tool that is designed meet and exceed our clients' expectations.

Mail Services/Specialty Pharmacy: InformedRx maintains preferred relationships with specialty/mail program providers and can interface with any existing providers. Our approach and philosophy are consistent with retail, mail service and specialty providers. We do not maintain a financial interest or receive revenue streams from these areas. We can assist clients in contracting for these services on an exclusive or open participation basis.

Call Center: InformedRx has one primary call center for both member and pharmacy calls. Our representatives are available to respond to  inquiries, such as prescription claim questions, benefit plan details, and pharmacy locations. Members will find comfort in knowing they can receive solid, reliable information from an InformedRx pharmacist through a convenient toll-free number.

Web Services: InformedRx offers a suite of Web Services that enables clients to interact with the claims processing system using a standardized protocol in a secure environment.  This method of access provides clients with the freedom to build products, tools and reports that utilize InformedRx data throughout their enterprises.  Once the raw data is in house, it is the clients' to use as appropriate, thus providing far greater flexibility and return on investment. Our member Web site invites members to learn more about their prescription benefit programs, medication histories, drug information and related industry news.  The member Web site can be customized with a client's logo and name, links to the organization’s Internet home site, and up-to-date news bulletins about the organization.

Coordination of High-Utilizing Populations: InformedRx supports clients in a variety of ways to coordinate management of high-utilizing populations.  We will collaborate with our clients to define an integrated program to support early identification of high-risk, high-utilizing populations. Activities, including those listed below can be coordinated with a medical plan administrator’s large case management process.  

  • Disease Management Candidate Identification

  • Compliance Program Management

  • Gaps in Care ProgramMaintenance Therapy Identification

Experience the Value of Control with InformedRx.

 

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